Charlene Ma
Miss Xiaolin Ma
Phone
Mobile
0451 947 206

Professional Profile

Qualification(s)
MA Psychotherapy and Counselling
Languages
Cantonese,Mandarin
Registration Number
29240
Registration category
Certified Practising
Additional PACFA credentials

College of Counselling


Offers telehealth
Yes

* Certified Practicing PACFA members have studied at AQF Level 7 (Bachelor degree) or above, with a minimum of 400 hours instruction in counselling or psychotherapy subjects, plus have a minimum of 40 hours client contact, and 10 hours of supervision.

Clinical PACFA members have met the education standards above and have accrued a minimum of 750 client contact hours, including 75 hours of supervision.

About me

My practice
Are you feeling overwhelmed by anxiety, sadness, or self-doubt, even when you're trying your best to keep things together? Perhaps you feel a deep sense that something is out of balance, and you're longing for inner peace and more fulfilling relationships. I deeply understand that taking the step to seek support requires courage, and I’m here to offer a gentle, supportive space where you feel genuinely heard and valued.

My approach is relational, trauma-informed, and tailored uniquely to your needs. Together, we'll gently explore the areas that cause you pain, uncover meaningful insights, and build pathways toward lasting change. I specialise in helping clients who may feel lost or stuck, supporting them to reclaim their sense of self-worth, emotional resilience, and clarity in life's direction.

If you’re ready—or even just curious—to begin this journey towards healing and growth, I warmly invite you to reach out. You don't have to navigate these challenges alone; together, we can create a safe, compassionate space where authentic connection and meaningful change can unfold.
Practice opening hours
I offer a handful of flexible afternoon and evening sessions each week, in person or online. When you feel ready, we’ll find a time that suits you best.
Issues I can help with
Anxiety, Communication issues, Conflict resolution, Cultural issues, Depression, Existential or spiritual issues, Family or parenting, Grief and loss, Life transitions, Low self-esteem, Mental health issues, Posttraumatic stress disorder, Relationship issues, Stress, Trauma recovery, Violence
Type of therapy offered
Acceptance Commitment Therapy, Cognitive therapy, Cognitive-Behavioural Therapy, Existential psychotherapy, Mindfulness-based therapies, Motivational interviewing, Narrative therapy, Person-centred counselling, Psycho-education

Practice addresses

Practice NamePractice AddressSuburbStatePostcode
Charlene's Counselling Room620 Bridge RoadRichmondVIC3121