Code of Ethics

PACFA sets high standards of ethical conduct for the counselling and psychotherapy profession.  This supports the ethical practice of counsellors and psychotherapists and helps to protect the public from harm.

PACFA Members and Registrants, including Practitioners, Affiliates, Students, Educators, Trainers and Researchers will be required to work to the PACFA Code of Ethics 2017. This includes Registrants belonging to PACFA Member Associations, who are also required to abide  by the Code of Ethics of any PACFA Member Associations to which they belong. 

PACFA and its Member Associations operate complaints handling processes for situations where there are concerns that the required standards of ethics have not been met.  The complaints system holds practitioners accountable for any breaches of the relevant Codes of Ethics.

For information on how to make a complaint, go to the Ethics Complaints page. All complaints are heard in accordance with PACFA’s Professional Conduct Procedures 2020.

PACFA’s ethical standards are implemented and reviewed by the PACFA Ethics Committee. For more information about the work of the Ethics Committee, go to the Ethics Committee page.

PACFA also provides training in ethics and ethical practice to support practitioners and to maintain high ethical standards. For details see the Ethics Training page.