Manager, (EPO6) Coronial and Investigations Liaison Unit

The Manager, Coronial and Investigations Liaison Unit will be committed to positioning the unit at the forefront of support for families. The Manager understands, implements, and maintains a framework for the trauma informed practice of a small team that provide high quality information and support to families in work related fatalities and to members of the Consultative Committee. The Manager provides structured internal supervision to the team to foster reflective practice and mentors and coaches team members in trauma informed service delivery and provides strategic case management advice. The Manager may also be required to develop resources unique to the need of clients and provide crisis response during work hours.  The Manager leads the organisational support to the Consultative Committee; supports the Director in managing the OIR liaison with the Coroners Court of Queensland including the secretariat to the OIR Organisational Response to Fatalities Committee.

The Manager reports to the Director, Coronial and Enforceable Undertakings.

This position contributes to the recommendations from the Best Practice Review of Workplace Health and Safety Queensland.

Key responsibilities

  • Cultivating, managing, and sustaining productive working relationships and networks through effective communication and expert input within the OIR, the Consultative Committee and agencies across Government and the non-Government sector; establishing whole of Government linkages to underpin support for families.

  • Leading and managing a small team to ensure the delivery of high-quality information, support and referral services to families throughout the investigation and legal processes (including prosecution and coronial inquests); providing supervision, mentorship and support for Investigation Liaison Support Officers and the Principal Advisor, Consultative Committee.

  • Provide expert advice on and participate in the preventative support plan for the unit and the Consultative Committee.

  • Leads the delivery of high-level secretariat, research, and other support to the Consultative Committee.

  • Undertakes high level research and leads policy development on best practice response by Government to families in workplace related fatalities and people affected by serious incidents and serious injury, making recommendations on contemporary, contentious, sensitive, and emerging issues within the scope of the role and preparing high quality submissions, reports, research papers and correspondence.

  • Monitors systems for the recording of all incoming fatality notifications and the respective OIR response.

  • Assists and supports the Director in the delivery of coronial liaison services

  • Actively participate in a working environment supporting quality human resource management practices including performance management, employment equity, anti-discrimination, and a culture where staff are vigilant to risks to themselves, their co-workers, clients, and visitors.

  • Ensure the health, safety and wellbeing of the team(s) over which you have responsibility.  This includes ensuring you and your team members are aware of and observing their responsibilities and obligations including under relevant OIR HSW policies and procedures.

Mandatory requirements / special conditions

Possession of a relevant undergraduate degree from a tertiary institution (psychology, counselling, social work), or equivalence of qualifications, and eligibility for registration/membership with the appropriate registration board, association or other professional body is mandatory for this position. Experience and expertise in traumatic bereavement, five years professional experience in a similar role and actual professional registration will be highly regarded.

In recognition that the duties undertaken by the successful applicant can place the incumbent at risk of vicarious trauma, incumbents are encouraged to notify the department at any time if they are no longer comfortable dealing with the subject matter required by the role.

The successful applicant will:

  • Be based in Brisbane

  • Undertake intrastate travel as required

  • Have a current driver’s licence

  • Be required to undertake work outside the spread of normal business hours.

Interested in applying?

  • To enable your merit to be assessed, you need to:

  • apply online at

  • include your current resume, including the names and contact details of two (2) referees with a thorough knowledge of your competencies for this role. One of the referees should be your current or immediate past supervisor

  • provide a short statement (no more than two (2) pages) demonstrating your ability to undertake the responsibilities and the requirements of the role as outlined in “How you will be assessed”.

Applying online through the Smart jobs and careers website is the preferred means to submit an application.  To do this, access the 'apply online' facility on the Smart jobs and careers website.  You will need to create a 'My SmartJob' account before submitting your online application.

By applying online you can track your application through the process, maintain your personal details through registration and withdraw your application if required.

If you experience any technical difficulties when accessing please contact 13 QGOV (13 74 68).  All calls relating to the status of your application once the job has closed should be directed to the contact officer on the role description.

If you do not have internet access and are unable to submit your application online please contact the QSS Customer Support Team on 1300 146 370, between 9am to 5pm Monday to Friday, to enquire about alternative arrangements. 

Late applications cannot be submitted via the Smart jobs and careers website, so please allow enough time before the closing date to submit your application.  If approval has been granted by the Selection Panel for a late application to be considered, please contact the QSS Customer Support Team on the number above to arrange this.

Hand delivered applications will not be accepted.

Additional Information

  • Applications will remain current for 12 months after the closing date for applications of the original vacancy

  • A probationary period of three (3) months will apply to appointees external to Queensland Government

  • An extended probation period of six (6) months will apply to appointees external to Queensland Government who are appointed to:

    • positions within the Review and Appeals team; and

    • positions appointed under the Work Health and Safety Act 2011, the Electrical Safety Act 2002 and/or the Safety in Recreational Water Activities Act 2011.

  • Pre-employment checks will occur prior to any offer of employment being made. Checks may include:

    • Referees

    • Proof of eligibility for appointment (i.e. residency/citizenship status)

    • Criminal history

    • Qualifications – the panel will need to sight your qualifications (mandatory requirements only).

  • Within one (1) month of commencing employment, the successful applicant is required to disclose any employment as a lobbyist in the previous 2 years

  • The recommended applicant will be required to disclose any serious disciplinary action taken against them in public sector employment

  • Applicants who have accepted a voluntary medical or early retirement, redundancy or retrenchment from the Queensland Government are required to indicate this in their application

  • The Queensland Government has a commitment to union membership. Employees are encouraged to join and maintain financial membership of an organisation that has the right to represent their industrial interests

  • A non-smoking policy is effective in Queensland Government buildings, offices, and vehicles.