Bupa

What rebates does Bupa offer?

In 2018, PACFA negotiated recognition by Bupa, Australia’s largest Private Health Fund, for PACFA Members and Registrants to become Bupa providers. Rebates for counselling services are available for all Bupa members who have the appropriate level of Extras cover. Counselling Rebates are a part of Extras products under the heading ‘Mental Health’.


Response to COVID-19: Bupa Telehealth Guidelines 

Bupa’s Telehealth Consultation Guidelines for Practitioners who wish to provide services via telehealth during the COVID-19 pandemic response are available HERE.

Bupa Telehealth Item Numbers

It is is important for PACFA members already registered as Bupa providers to make the switch to using the new item codes provided below for Telehealth consultations during the COVID-19 response. 

Current Item

100

200

300

New Telehealth Item

701 Individual Initial Referred Assessment by teleconsultation 

801 Individual Subsequent Treatment by teleconsultation

802 Couple or family attendance by teleconsultation

 

Who is eligible to become a Bupa provider?

Both Counsellors and psychotherapists who have training that meets Bupa’s Recognition Criteria may be eligible for recognition with Bupa. PACFA Clinical Registrants may be eligible to be Bupa Providers if they meet the criteria below.


Bupa Recognition Criteria:

Counsellors & Psychotherapists Australian undergraduate degree issued by a registered higher education provider with 3 years full time (or part-time equivalent) training in Counselling:                              

  • Training is at a Bachelor degree (AQF7) in terms of level and training as defined by the Australian Qualifications Framework
  • Training includes a minimum of 40 hours of supervised client contact during training.

    OR… Australian Postgraduate qualification with 2 years full time (or part-time equivalent) training in Counselling:

  • Training standards are at Postgraduate degree (AQF8-9) in terms of level and training as defined by the Australian Qualifications Framework
  • Training includes a minimum of 40 hours of supervised client contact during training.

What else will I need to apply?

For PACFA Registrants who meet the above criteria, to request a Bupa Provider Number you must also:

  • be in private practice
  • hold a current Senior First Aid certificate
  • maintain your PACFA registration
 

First Aid Certificate requirements: Special arrangements under COVID-19 measures.

In March 2020 Bupa advised PACFA that the requirement for a current first aid certificate for PACFA members applying to be Bupa providers has been waived for a period of 6 months (to 1 September 2020) as face to face first aid training is not currently available. This will be reviewed by Bupa in 6 months’ time. Once normal first training resumes, approved Bupa providers will have a period of 3 months to complete the face to face first aid training and submit their certificate to PACFA.

Due to the second wave of infections and six-week lockdown in Victoria, Bupa has extended the amnesty on First Aid requirements for PACFA members  in Victoria. PACFA members who are currently registered with Bupa and practising in Victoria and registered with Bupa have until 31st October 2020 to obtain or renew First Aid certification.


If you have any questions please view a list of frequently asked questions here.

Apply to become a Bupa provider

PACFA Members can apply to become providers with Bupa and a range of other Private Health funds online by completing the PACFA Private Health Fund Provider Number Application 

If you have any further questions about becoming a Bupa provider, please email our Membership Team (membership@pacfa.org.au) or call the PACFA Office on (03) 9486 3077.