WorkSafe Victoria recognises PACFA members

Clinical Victorian PACFA members who have a Bachelor or Master’s degree in counselling can register as providers with WorkSafe Victoria. 

WorkSafe Victoria has provided guidelines for providing counselling services to injured workers.

The WorkSafe Victoria counselling policy describes counsellors as ‘skilled healthcare professionals who provide psychological interventions that support a worker's journey through rehabilitation, recovery and return to work.’

Under the policy, counselling services are expected to integrate the principles of WorkSafe Victoria’s Clinical Framework for the Delivery of Health Services.

Applicants to provide counselling services should note that the application form as of February 2022 states ‘loss and grief counselling’. PACFA has been advised that until the form is updated, members should tick this option and cross out ‘loss and grief’.

As of February 2022 WorkSafe Victoria’s application processing times are around two weeks.

For assistance with applications, further information, or if you have not received a response to your application within two weeks, contact the WorkSafe Victoria Provider Registration Team on 03 9641 1626. 

Read WorkCover Victoria's announcement.

Apply for registration with WorkSafe Victoria. 

View the counselling services policy. 

View the counselling services fee schedule.

View WorkSafe Victoria provider information. 

An information webinar, exclusive for PACFA members, will be held in March 2022. Further details will be sent to members via email.

PACFA also has liaised member recognition with WorkSafe Queensland, ReturnToWorkSA, and the State Insurance Regulatory Authority (SIRA) in New South Wales. PACFA continues our advocacy with workers’ compensation management organisations in other states and territories.