Police & Emergency Services Health Funds Rebates

What rebates do Police & Emergency Services Health Funds offer?

Police Health and Emergency Services Health have recently made significant changes to the way their mental health extras benefits are structured, in order to provide their members with greater choice and more flexible rebate arrangements.  From 1 April, members of both funds will be able to choose Counselling or Psychology rebates up to a combined annual maximum of $850 per person. Both funds will also allow their members to access any unused annual maximum from the previous year.

The benefits and ease of access to counselling services being offered by both Police Health and Emergency Services Health is impressive and all eligible PACFA Registrants are encouraged to apply to become providers.

Who is eligible to become a Police & Emergency Services Health Funds provider?

From 1 April 2020 eligible PACFA Clinical Registrants are able to become providers for Police Health and Emergency Services Health.

To be eligible to provide services under Police Health and Emergency Services Health, you need to hold PACFA Clinical registration and meet the qualification requirements for the two health funds:

  • Qualifications in counselling or psychotherapy that is accredited at AQF level 7 to 9, or equivalent training for members with advanced professional standing (members who trained more than 15 years ago and with at least 10 years experience) 

Under normal conditions, you will also be required to have a current First Aid certificate. However, under COVID-19 arrangements, the requirement for a current First Aid certificate has be waived until 31st December 2020. 

Both Counsellors and psychotherapists are eligible to become providers. 

What else will I need to apply? 

For PACFA Registrants who meet the above criteria, to request a Police & Emergency Services Health Provider Number you must also:

  • be in private practice
  • hold a current Senior First Aid certificate from 1 January 2021. 
  • hold current indemnity insurance
  • maintain your PACFA registration

Are there special measures in place for Police & Emergency Services Health funds due to COVID-19? 

Yes. There are special measures for the provision of services via Telehealth due to COVID-19, and Police & Emergency Services Health funds have also waived the requirement to hold a current First Aid Certificate until 31st December 2020. This requirement will come back into force from 1st January 2021, so PACFA members should prepare to undertake the qualification in order to retain provider currency. For further information on the special measures in place, go to Police & Emergency Services Health Funds FAQs.

Further information

For full details on becoming a Police & Emergency Services Health Funds provider, please read the Police & Emergency Services Health Guidelines for Counselling Services – PACFA and make sure to read PACFA’s Police & Emergency Services Health Funds FAQs

Apply to become a Police & Emergency Services Health Funds provider

PACFA Members can apply to become providers with Police & Emergency Service Health and a range of other Private Health funds online by completing the PACFA Private Health Fund Provider Number Application 

If you have any further questions about becoming a Police & Emergency Service Health provider, please email our Membership Team (membership@pacfa.org.au) or call the PACFA Office on (03) 9486 3077.


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