Medibank Private

PACFA Provisional and Clinical Registrants are eligible for Medibank Provider Numbers. If you are a Registrant and you require a Provider Number, please email


Both counsellors and psychotherapists are able to apply for a Medibank Provider Number. Medibank requires;

  1. Registration with PACFA as a Provisional or Clinical Registrant
  2. Evidence that you have complete the appropriate First Aid Training:

* A current First Aid Certificate Course (Course Code HLTAID003). This course is valid for 3 years and the Australian Resuscitation Council recommends a resuscitation update every 12 months
* Current Nursing registration
* Current Medical Doctor registration


Medibank rebates for counselling are available to Medibank members with appropriate policies. To make a claim, members must have a policy with the package bonus or membership bonus feature.

The following Medibank product includes a “membership bonus” and is currently available for purchase:

  • Medibank Silver Plus Families

The following products include a “membership bonus” but are no longer available for purchase:

  • Silver Plus New Family Essentials (previously called New Family Essentials)
  • Silver Plus New Family Comprehensive (previously called New Family Comprehensive)
  • Silver Plus Everyday Comprehensive (previously called Everyday Comprehensive)
  • Silver Plus Settled Families Comprehensive (previously called Settled Families Comprehensive)
  • Silver Plus Security Comprehensive (previously called Security Comprehensive)
  • Settled Family Essentials

The following Medibank Private products include package bonuses that can be used for counselling, but are no longer available for purchase:

  • Gold Premier (previously called PremierPlus)
  • Gold Advantage (previously called AdvantagePlus)
  • Silver Plus Smart Options (previously called Smartplus)
  • Bronze Plus Healthy Options (previously called HealthyPlus)

Members will need to check that they have not already used their package or membership bonus for other services. This can be done by asking Medibank for a printout of the member’s claim history or logging on to My Medibank.

How to apply
If you are a Registrant and you require a Provider Number, please email

If you have any questions please see our frequently asked questions or email

PACFA has also developed a Medibank Private Information Sheet for clients making Medibank claims. Clients should refer to this sheet for more information.

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