Medibank Private Rebates

PACFA Provisional and Clinical Registrants are eligible for Medibank Private Provider Numbers. If you are a Registrant and you require a Provider Number, please email


Both counsellors and psychotherapists are able to apply for a Medibank Private Provider Number. Medibank requires;

  1. Registration with PACFA as a Provisional or Clinical Registrant
  2. Evidence that you have complete the appropriate First Aid Training:

* A current First Aid Certificate Course (Course Code HLTAID003). This course is valid for 3 years and the Australian Resuscitation Council recommends a resuscitation update every 12 months
* Current Nursing registration
* Current Medical Doctor registration


Medibank Private rebates for counselling are available to Medibank Private members with appropriate policies. To make a claim, members must have a policy with the package bonus or membership bonus feature.

The following Medibank Private products include package bonuses that can be used for counselling, but are no longer available for purchase:

  • PremierPlus,
  • AdvantagePlus,
  • Smartplus,
  • HealthyPlus

The following Medibank Private products include the “membership bonus” are currently available:

  • Everyday Comprehensive
  • Settled Families Essentials
  • Settled Families Comprehensive
  • Security Comprehensive

The following products include the “membership bonus” but are no longer available to new members

  • New Families Essentials
  • New Families Comprehensive

Members will need to check that they have not already used their package bonus for other services. This can be done by asking Medibank Private for a printout of the member’s claim history.

How to apply
If you are a Registrant and you require a Provider Number, please email

If you have any questions please see our frequently asked questions or email

PACFA has also developed a Medibank Private Information Sheet for clients making Medibank Private Claims. Clients should refer to this sheet if they have any problems with their Medibank Private claims.