Bupa confirms telehealth for counselling services

PACFA members who are registered as providers for Bupa can provide counselling services via telehealth from 1 April.

PACFA thanks Bupa for promptly announcing this initiative which is very important for the mental health of the community during the COVID-19 pandemic.

The announcement will ensure that Bupa members can safely and easily access counselling services during the coordinated pandemic response.

Bupa has developed Guidelines for Telehealth services which members can access at Bupa’s website.

Bupa has requested Providers to use the same item numbers that you use for face to face counselling sessions.

If you are not already a Bupa Provider, you can apply if you meet the eligibility criteria. For details see www.pacfa.org.au/bupa-private-health-rebates/.

Bupa have advised PACFA that the requirement for a first aid certificate has been waived for a period of 6 months as face to face first aid training is not currently available. This will be reviewed by Bupa in 6 months’ time. Once normal first training resumes, Providers will have a period of 3 months to complete the face to face first aid training and submit their certificate to PACFA.

Members who are delivering services via Online Therapy are strongly encouraged to undertake some professional development to ensure you can safely provide services online. PACFA is planning to schedule additional Online Therapy webinars and courses very soon. To view all PACFA CPD events, see www.pacfa.org.au/all-events/.