WorkCover NSW and Qld

PACFA has negotiated recognition for eligible PACFA Members with WorkCover Qld and NSW (now SIRA in NSW), with negotiations with other states and territories well under way. 



We are very pleased to announce that from 1 July 2021, PACFA Queensland Clinical members will be invited to apply to register to provide services to WorkCover clients. 

Register via WorkCover Queensland's website. 

For information on services and costs, see the Counselling and Psychotherapy Services Table of Costs.


New South Wales

Appropriately qualified practitioners in NSW who meet the PACFA Training Standards may apply to be registered providers with WorkCover NSW (now SIRA). To apply, you must be a PACFA Clinical member.

How to apply

Workcover NSW is now part of the SIRA (State Insurance Regulatory Authority).

For information on how to apply to be a WorkCover NSW Provider, please go to the Allied Health Practitioners page at the SIRA website.

Previously, registration with WorkCover NSW was available to clinical members of CAPA NSW. Since the PACFA restructure this recognition has been transferred to PACFA.

Applicants are required to complete the Allied Health Practitioner Online training course with the Personal Injury Education Foundation (PIEF).

The following fees are applicable to any registrations with PIEF on or after 4 September 2019:

Part 1:   NSW workers compensation system for allied health practitioners:           $80

Part 2:   Clinical framework for the delivery of health services:                                  $80

Part 3:   Requirements to practice in the NSW workers compensation system:      $140

For details of the training, see the PIEF website.

Administrative requirements for WorkCover NSW providers
Allied health recovery request

From 1 August 2016, all SIRA approved Allied Health Practitioners will be required to complete an Allied Health Recovery Request (AHRR) when requesting pre-approval for treatment services from insurers. The AHRR replaces the previous Psychological/Counselling Management Plan.

Download the Allied Health Recovery Request.

If you are a SIRA approved provider, please ensure that you complete the AHHR form and return to SIRA at [email protected] for each new referral to obtain pre-approval for any treatment services to be provided.  SIRA approved Counsellors will be able to invoice the insurer $25 (+GST) for the completion of the initial AHRR.

Use of the AHRR for motor accidents claims is optional at this stage and providers may continue to use existing Motor Accident Insurance Regulation forms.

SIRA has developed a technical document to assist with downloading the AHRR and a guide to completing the AHRR.

Pre-approval exemptions

There are significant changes to exemptions from pre-approval and insurer decision making time frames. Please refer to pages 33 and 34 of the Guidelines for claiming workers compensation.

Fees orders

The NSW workers compensation Fees Orders for allied health practitioners have been updated and take effect from 1 August 2016. The Fees Orders reflect changes to exemptions for workers to seek pre-approval prior to treatment. They also include new specific provisions that apply for workers with severe injury.

Practitioner Contact details

Practitioners that have been approved by SIRA should ensure their email contact details are correct as practitioners whose details are not current risk suspension of their SIRA approval. Please forward any changes to your contact details to [email protected].

For further information on WorkCover NSW administrative matters, please contact the SIRA Customer Service Centre on 13 10 50, or email [email protected].