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WorkCover NSW – now SIRA

Appropriately qualified practitioners in NSW who meet the PACFA Training Standards may apply to be registered providers with WorkCover NSW. To apply, you must be a PACFA Clinical member.

How to apply

Workcover NSW is now part of the SIRA (State Insurance Regulatory Authority).

For information on how to apply to be a WorkCover NSW Provider, please go to the Allied Health Practitioners page at the SIRA website.

Previously registration with WorkCover NSW was available to clinical members of CAPA NSW. Since the PACFA restructure this recognition has been transferred to PACFA.

Applicants are required to complete the Allied Health Practitioner Online training course with the Personal Injury Education Foundation (PIEF) for which there is a fee of $300 (increasing to $306 from 18 November 2017). For details of the training, see the PIEF website.

Administrative requirements for WorkCover NSW providers 

Allied health recovery request
From 1 August 2016, all SIRA approved Allied Health Practitioners will be required to complete an Allied Health Recovery Request (AHRR) when requesting pre-approval for treatment services from insurers. The AHRR replaces the previous Psychological/Counselling Management Plan.

Download the Allied Health Recovery Request.

If you are a SIRA approved provider, please ensure that you complete the AHHR form and return to SIRA at compliance.info@sira.nsw.gov.au for each new referral to obtain pre-approval for any treatment services to be provided.  SIRA approved Counsellors will be able to invoice the insurer $25 (+GST) for the completion of the initial AHRR.

Use of the AHRR for motor accidents claims is optional at this stage and providers may continue to use existing Motor Accident Insurance Regulation forms.

SIRA has developed a technical document to assist with downloading the AHRR and a guide to completing the AHRR.

Pre-approval exemptions
There are significant changes to exemptions from pre-approval and insurer decision making time frames. Please refer to pages 33 and 34 of the Guidelines for claiming workers compensation.

Fees orders
The NSW workers compensation Fees Orders for allied health practitioners have been updated and take effect from 1 August 2016. The Fees Orders reflect changes to exemptions for workers to seek pre-approval prior to treatment. They also include new specific provisions that apply for workers with severe injury.

Practitioner Contact details
Practitioners that have been approved by SIRA should ensure their email contact details are correct as practitioners whose details are not current risk suspension of their SIRA approval. Please forward any changes to your contact details to compliance.info@sira.nsw.gov.au.

For further information on WorkCover NSW administrative matters, please contact the SIRA Customer Service Centre on 13 10 50, or email contact@sira.nsw.gov.au.